The purpose of this manual is to provide detailed information on laboratory tests including many sent to our reference laboratory. For all tests, the type of sample (ie, blood, urine, etc.), and the amount needed is listed. In addition, any necessary conditions such as preservatives, time limits, etc., are noted under each test. Brief interpretive material is included under some test results. In addition to the internet version of this manual, an Alphabetical Index is provided which lists all test names and all synonyms with page numbers for quick and easy reference. Many members of the laboratory staff have been involved in the preparation of this manual. We sincerely hope it meets your needs.

Laboratory Services - New Physician Orientation
Phone: 704-210-5071
Rowan Regional Medical Center laboratory is accredited by The Joint Commission and The College of American Pathologists. Periodic review of this accreditation is completed by these agencies, and participation in the accreditation process helps provide continuous high quality laboratory testing. Daily control systems are in place to provide ongoing monitoring of testing.

The laboratory is staffed around the clock, seven days a week according to patient needs. The department is computerized and provides electronic test requisitions and reports data via the hospital and laboratory computer systems. The Laboratory Test Catalog, or Directory of Services, is available via the Physicians website on the RRMC Intranet. Barcode labeling of samples is employed in an effort to reduce specimen identification errors. Laboratory staff and pathologists are available for consultation.

The Laboratory Medical Director works with three additional pathologists in the direction of the laboratory. Each pathologist is board certified by the American Board of Pathology in Anatomic and Clinical Pathology; all are fellows of The College of American Pathologists.

The Medical Director, Laboratory Administrative Director, Laboratory Technical and Non-Technical Managers, Supervising Technologists, Customer Service Supervisor and the Billing/Coding Supervisor comprise the administrative staff of the laboratory. Each section of the laboratory is headed by the Technical Coordinator or supervisory technologist, who supervises technical and administrative functions of that section.

Outpatient Laboratory Services
Outpatient services are available through outpatient registration, primarily Monday through Friday between the hours of 8 a.m. and 5 p.m. Hours for Saturday and Sunday are 7 a.m. through 7 p.m. Outpatient registration is open, however patients are collected in the main laboratory. The laboratory is open to serve outpatients around the clock seven days per week.

Physician Laboratory Services
Phone: 704-210-5098
Physician Laboratory Services, "PLS", also provides services to patients as well as specimen pick-up for physician offices, area skilled nursing facilities, and home health agencies. For the patient's convenience, PLS operates specimen collection centers at the following locations:

RRMC Julian Road Imaging Center
514 Corporate Road, Salisbury, NC
Phone: 704-210-6916
Hours: M-Th: 7:30 a.m. - 7 p.m.
            Fri: 7:30 a.m. - 5 p.m.

RRMC Wilson L. Smith Outpatient Services Building
612 Mocksville Ave., Salisbury, NC
Phone: 704-210-5123 or 704-210-5124
Hours: M-F: 8 a.m. - 5 p.m.

SAPONA Medical Arts Building
611 Mocksville Ave., Salisbury, NC
Phone: 704-645-8634
Hours: 7 a.m. - 5 p.m.

PLS Customer Service Representatives are available at the main laboratory facility Monday through Friday from 7 a.m. to 8 p.m. to process specimens brought to the department via courier routes. Our Customer Service Representatives are available to assist you with any questions or needs. Although PLS does not operate courier routes on weekends or holidays, the main laboratory remains open to serve patients around the clock.

Rachel H. Ross, M.D.
Laboratory Director